Terms of Use

1. Agreement to these Terms

These Terms of Use (“Terms”) are a binding agreement between you and CodesWhat, operator of Skintel (“Skintel,” “we,” “us,” or “our”). They apply to the Skintel iOS application, skintel.app, and related services (together, the “Service”).

By creating an account, accessing, or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service. If you use Skintel on behalf of an organization, you represent that you have authority to bind that organization.

2. Eligibility and accounts

You must be at least 18 years old and legally able to enter into this agreement to use Skintel. The Service is not intended for children or teens.

You agree to provide accurate account information, keep sign-in credentials secure, and promptly notify us of suspected unauthorized access. You are responsible for activity on your account unless caused by our failure to use reasonable security. You may not transfer, sell, or share your account with another person.

Photo capture requires camera access. HealthKit access is optional and can be changed in iOS Settings. Skintel does not request device-location permission; optional weather context uses a city/state or ZIP you enter and can remove in the app.

3. Skintel is not medical care

Skintel provides cosmetic tracking features. Scores, metric estimates, trends, and product catalog facts are not medical advice and are not intended to diagnose, treat, cure, or prevent disease or any health condition.

• Do not rely on Skintel for an emergency or urgent health concern.
• Do not delay or disregard professional medical advice because of information from Skintel.
• Consult a qualified clinician for persistent, severe, painful, rapidly changing, or otherwise concerning skin symptoms.
• Product catalog information may be partial, outdated, or incorrect. A missing warning is not proof that a product is safe for you.

If you believe you are experiencing an emergency, contact local emergency services. Skintel does not monitor your account for emergencies and cannot contact a clinician on your behalf.

4. AI and measurement limitations

Skintel uses automated systems, statistical methods, and artificial intelligence to analyze photos and other information. Results may be inaccurate, incomplete, inconsistent, delayed, or affected by lighting, camera position, makeup, device quality, skin tone, and limited history.

Skin scores and metric estimates are primarily useful for comparing your own entries over time; they are not clinical measurements and should not be compared across people. A change near the time you used a product, changed a behavior, or experienced different context does not prove causation. Do not use a score to make a medically consequential routine change.

We may update models and scoring methods. This can make a later reading differ even when capture conditions appear similar. Phase 0 does not diagnose conditions, provide treatment instructions, make product-safety conclusions, or recommend new products.

5. Your content and permissions

“Your Content” includes photos, profile information, product lists, journal entries, feedback, and other information you submit. As between you and Skintel, you retain the rights you have in Your Content.

You grant us a limited, worldwide, non-exclusive license to host, copy, process, transmit, display to you, and create derived measurements from Your Content only as needed to operate, secure, support, and improve the Service as described in the Privacy Policy. This license ends when Your Content is deleted, except for temporary backups, information we must retain by law, and properly de-identified information.

This license does not authorize us to use identifiable facial photos for model training or evaluation. That permission is not requested or granted in Phase 0, and Phase 0 does not train or fine-tune a model on user photos. Any future contributor program would require a separate just-in-time affirmative opt-in and would not be required for Free scoring. You represent that you have the necessary rights to submit Your Content and that it does not violate another person’s privacy, publicity, intellectual-property, or other rights. Do not upload another person’s face or health information without lawful authorization.

Free metric contribution

The first onboarding screen specifically identifies contribution of deidentified, server-produced metric vectors as included with Free scoring. Your explicit data-use agreement records it as a distinct versioned purpose. This does not include raw selfies, account identifiers, HealthKit context, or the city/state or ZIP used for weather. A Free user may withdraw, but new upload and scoring then stop. A Pro user may withdraw and continue scoring. Phase 0 does not run an active cohort job.

Privacy and sensitive data

Our Privacy Policy explains how we handle facial images, derived metrics, optional HealthKit data, locally configured weather context, and other sensitive information. Required photo processing and Free metric contribution are specifically itemized in the first-screen data-use agreement, separate from these Terms.

6. Free service

Skintel currently provides the Phase 0 founder test without an in-app purchase. Pro is not available in Phase 0; an upgrade control may describe planned capabilities but does not complete a purchase or create a subscription.

Before any paid plan launches, we will disclose its price, billing period, included features, renewal and cancellation terms, and applicable refund rules before purchase and update these Terms as required.

7. Acceptable use

You may not:

• Use the Service unlawfully, fraudulently, or to harm another person.
• Upload content you do not have the right to submit.
• Attempt to identify another person, perform facial recognition, or infer sensitive traits about someone else using Skintel.
• Probe, scan, disrupt, overload, bypass, or defeat security, access controls, usage limits, or entitlement controls.
• Scrape, harvest, or use automated means to access the Service except through an interface we expressly provide.
• Reverse engineer, copy, resell, sublicense, or create a competing service from protected parts of Skintel except where applicable law expressly permits it.
• Use output to make clinical claims or represent Skintel as medical advice.
• Introduce malware or interfere with another user’s access or privacy.

We may investigate suspected misuse and cooperate with lawful requests. We may apply fair use limits to protect availability, inference costs, and other users.

8. Skintel ownership and feedback

The Service—including its software, design, branding, text, models, scoring systems, databases, and non-user content—is owned by CodesWhat or its licensors and is protected by intellectual-property laws. Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable license to use the Service for its intended purpose.

If you send ideas or feedback, you allow us to use them without restriction or payment. We will not treat feedback as confidential unless we agree otherwise in writing. Feedback does not include your facial photos, health data, or other personal information, which remains governed by the Privacy Policy.

Third-party services

Skintel relies on third-party platforms and services, including Apple, Google, authentication, cloud infrastructure, weather, product analytics, and analysis providers. Their separate terms may apply to your direct relationship with them. We are not responsible for third-party services outside our control, but we remain responsible for our own data-processing obligations.

9. Changes, suspension, and termination

We may add, remove, or change features; discontinue beta functionality; or suspend the Service for maintenance, security, legal, or operational reasons. We will provide notice when reasonably practical if a material change adversely affects your access.

You may stop using Skintel at any time and may request account deletion through account settings. We may suspend or terminate access if you materially violate these Terms, create risk or legal exposure, or misuse the Service. When reasonable, we will provide notice and an opportunity to appeal.

Provisions that by their nature should survive termination—including ownership, disclaimers, limitations of liability, and accrued payment obligations—will survive.

10. Disclaimers and limitation of liability

To the maximum extent permitted by law, the Service is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that results will be accurate, available, secure, or error-free. Nothing in these Terms excludes a warranty or consumer right that cannot lawfully be excluded.

To the maximum extent permitted by law, CodesWhat and its affiliates, officers, employees, and suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; loss of data, profits, goodwill, or business; or harm resulting from reliance on automated outputs, even if advised that such harm was possible.

To the maximum extent permitted by law, our total liability arising out of the Service or these Terms will not exceed the greater of (a) the amount you paid Skintel during the 12 months before the event giving rise to the claim or (b) US $100. These limits do not apply where prohibited, including liability that cannot be limited for fraud, intentional misconduct, or certain personal injury.

Applicable law

These Terms are governed by applicable law, without limiting mandatory consumer protections available where you live. Before starting a formal dispute, you and Skintel agree to make a good-faith effort to resolve it by contacting the other party. Nothing here prevents either party from seeking urgent injunctive relief or using a legally available small-claims process.

11. Updates and contact

We may update these Terms. If a change is material, we will provide reasonable notice and, where required, ask you to accept the revised Terms. The effective date above identifies the current version. Continued use after a non-material update becomes effective means you accept the revised Terms.

Questions about these Terms can be sent to CodesWhat, operator of Skintel, at hi@codeswhat.com. Please include “Skintel Terms” in the subject line.